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The Incredible Praise-to-Criticism Ratio

One quality I have always observed in people is how they use their tongues. Do you promote healing? Does you build up? Or do you criticize, condemn and destroy? (Yes. Sarcasm fits into the destructive category, I'm afraid.) "There is one who speaks rashly like the thrusts of a sword, But the tongue of the wise brings healing." - Proverbs 12:18 It is said that it takes several compliments to undo the damage of one criticism. Harvard says effective...